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Shipping And Handling

SHIPPING AND HANDLING

 
Shipping guidelines are as follows:

  • Upon ordering be sure to give your complete address including the apartment or unit number (where applicable) and your daytime telephone number
  • Calculate the expected arrival time by adding the longest production time in your order with the shipping time (example: you have 5 items in your order, four of the five items take 2 weeks in production and the other item takes 4 weeks in production. The shipping company offers one to 3 weeks to get your finished items to you, therefore, your expected arrival time is up to 7 weeks)
  • The delivery agent will contact you to schedule a delivery time
  • Your items will be delivered to your door
  • You will be responsible for unloading and unpacking your order, disposing of packaging and noting any and all problems with your merchandise (in the event of damage or problems, a claim should be forwarded to the delivery agent in order to receive compensation)
  • Please note that standard delivery is not available to P.O. Boxes
  • All online orders must be paid in full using PayPal. In-house orders may be paid via PayPal, Bank draft, certified check, or cashier's check; smaller amounts may be paid via telephone with Visa or MasterCard. Should you not want to use PayPal, please call our office and speak with a representative. PayPal is the only payment method for online orders.

Please email us at info@gulfstreaminc.com for details should you wish to receive your order via air freight delivery. Please remember to include your complete address (unit number if applicable) and the items you wish to order. The cost of air freight is determined on an order to order basis to account for weight/volume, destination and so on. Generally, air freight costs 10 to 25% more than standard shipping and takes approximately 7 to 15 business days for delivery.

For any orders outside of the United States and Canada please send us an email including the items you wish to order, and your complete address, to info@gulfstreaminc.com. We will get you the lowest possible, exact shipping cost in U.S. dollars.

All sales to countries outside of the United States do not include the destination country’s import taxes, duties or any other fees. Should you require more information with regards to these charges please refer to your local import office and/or customs to obtain information and costs. Gulfstreaminc.com and its affiliates are not responsible for any fees or charges related to import, taxes and/or duty.

Some furniture items and some destinations (destinations outside the contiguous 48 U.S. states) may require additional time and costs for delivery. Should this apply to your order you will be promptly notified via email and we will not process your order until you confirm receipt of this email and consent to its content.

 
Gulfstream Inc.
145 Sheldon Dr.
Cambridge Ontario
N1R X5X Canada

1-877-622-4853
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